Bahggo is genuinely committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure.
Bahggo (bahggo.biz) takes your privacy very seriously. This Privacy Policy explains how Bahggo collects, uses, stores, and protects your personal information when you use our website, mobile app, or any of our other services.
Bahggo's Privacy Policy applies to all registered members, guest users, and anyone who visits bahggo.biz. By continuing to use the platform, you are agreeing to the terms of this Privacy Policy.
We believe every user has the right to know how their data is being used. That's why this policy is written in plain, easy-to-understand language.
Under Bahggo's Privacy Policy, we only collect information that is necessary to provide our services. The types of data collected and the reasons for collection are outlined below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full Name, Date of Birth, Gender | Account Registration & KYC Verification |
| Contact Information | Email, mobile number, address | Account Verification & Support Services |
| Financial Information | BKash/Nagad number, bank account | Deposit & Withdrawal Processing |
| Identity Document | NID, Passport, Driving License | Meeting KYC Requirements |
| Login Credentials | Username, encrypted password | Account Security |
The following information may be collected automatically while you use Bahggo:
Information collected under Bahggo's Privacy Policy is used solely for the purposes outlined below. We never use your data for unnecessary or unauthorised purposes.
Bahggo never sells, rents, or shares your personal data for commercial purposes. However, data may be shared with specific third parties in the limited circumstances outlined below:
Relevant financial information is shared with bKash, Nagad, Rocket, and our banking partners solely to process transactions. This data is used exclusively for payment processing.
Technical data may be shared with providers of server hosting, database management, and cybersecurity services. These partners operate under strict confidentiality agreements.
Information may be disclosed in response to court orders, government directives, or lawful requests from regulatory authorities. In such cases, we share only the minimum information necessary.
In the event of a business merger or acquisition, user data may be transferred to the new managing entity, subject to the terms of this Privacy Policy.
Bahggo uses cookies and similar tracking technologies across its website and app to enhance your experience and ensure the platform functions properly.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features on Bahggo.
Under Bahggo's Privacy Policy, we do not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal & Regulatory Obligations |
| Transaction History | 7 Years | Financial Regulatory Laws |
| KYC Documents | 5 Years | Anti-Money Laundering Guidelines |
| Customer Support Records | 3 Years | Dispute Resolution & Quality Control |
| Marketing Preferences | Until you opt out | Personalised Services |
| Log & Analytics Data | 12 Months | Security Monitoring |
Once the designated retention period expires, data is securely and permanently deleted or anonymised.
Bahggo believes you should have full control over your own data. Below are your privacy rights as protected under Bahggo's Privacy Policy:
Bahggo is strictly not intended for anyone under the age of 18. In line with our Privacy Policy, we do not knowingly collect personal information from minors.
Bahggo follows the highest industry standards to keep your data secure. Our security infrastructure is built across multiple layers to prevent any unauthorised access.
For any questions, complaints, or requests regarding your data under Bahggo's Privacy Policy, you can reach us through any of the following:
We are committed to responding to your privacy requests within 30 business days of receipt. For complex requests, additional time may be required, and you will be informed accordingly.
This Privacy Policy may be updated from time to time. You will be notified of any significant changes via email or platform notification.
Under Bahggo's Privacy Policy, you are entitled to the following rights
You may request at any time to know what data we collect about you and why.
You have the right to request corrections if your profile contains any inaccurate or incomplete information.
In certain circumstances, you may request that your personal data be deleted.
In certain circumstances, you may request that the processing of your data be restricted or stopped.
You may request a copy of your data in a structured, machine-readable format.
You have the right to object to marketing communications or to specific types of data processing.
We Don't Just Promise — We Deliver
Every piece of data you send is protected end-to-end with 256-bit SSL encryption. No third party can access or read this information.
Bahggo never sells your personal information to third parties. Your data is used solely to improve your experience.
This Privacy Policy clearly outlines what data is collected, why it is collected, and how long it is retained.
Manage your marketing preferences, cookies, and notifications anytime from your account settings.
Bahggo is committed to responding to all privacy-related requests within 30 business days.
Bahggo operates in compliance with applicable data protection laws and regulatory guidelines. Your privacy is our legal responsibility.